To help with the celebrations, we wanted to introduce her.
The cheerful Trish looks after the customers who are based
internationally as part of the Customer Care Team. Once customers obtain their
international health insurance cover through Medibroker, Trish comes into
action. She contacts insurers directly to make sure that the policies are
issued and any outstanding matters are resolved quickly. She also sorts out all
the administration involved on behalf of her customers while ensuring that both
parties are on the same page at all times.
Tricky situations are a must sometimes. But, that’s not a problem. Trish
happily helps customers when they have any issues with their claims processes
to their insurers.
All this can be a little daunting for some. But, Trish enjoys the interaction
with both customers and insurers. For her, the varied work that involves
handling international clients is exciting. The relaxed attitude and happy
disposition she oozes during our chat are key in her daily activities,
especially when the team deals with about 2,000 active customers around the
world!
Her disposition has certainly won her the appreciation of both
customers and insurers. In fact, the
good reputation the company enjoys with partners is one of the aspects that she
highlights during her 10 years with Medibroker.
Other aspects that Trish highlights are the relaxed, but hard-working
atmosphere at the office, where everyone gets to know each other.
During her own time, she enjoys shopping and socialising. Here’s to the
next 10 years, Trish!
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